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Practices 

We catalyze success with our expertise in Business Transformation, Technology Services, Regulatory Risk and compliance, Treasury Implementation, People, and Digital realms.

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Ideas for transformation

Business Transformation

You’ve heard about the transformation process before but never really understood what it was or why it was so important.

So why transform your business or other processes anyway?

 

The transformation process is an essential step in achieving your goals. It’s the first step towards success. Our motto is to help clients make the most of the opportunities in dynamically changing markets and ecosystems. We have experience in transformation, in the financial services sector, that cuts across different areas covering business, operations, technology, people and processes.

Business Revenues

Improvement Model

We provide expertise for the implementation and management of solutions that are profitable for businesses. We help review the revenue drivers and help improve your revenue/income models.

Transformation Process

We guide the implementation of best practices for business processing to optimise your process efficiency and reduce your redundant processes through digitisation and digital transformation models.

Digital Business Transformation

 

We provide expertise for the implementation of DIGITAL solutions that are profitable for businesses. These include getting the organization with a digital footprint to undertake large-scale business transformations.

Operations & Outsourcing

 

We work with clients to optimise their vendors’ landscape. Our services include defining Scope, SLAs and negotiating pricing with vendors. We also advise on optimised operating models with suppliers and vendors.

Operation Model Review & Benchmarking

We help review clients' operating models covering costs, costs to income, headcount, service, capabilities etc., and help benchmarking with industry and competition.

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Technology has wired the world

Technology Services

Technology is what technology delivers. A good delivery or implementation is a clear path to success.

To understand technology, you need to understand change.

Our purpose is to provide technology services that help clients implement change management in a timely, and agile manner. We work with leading companies and help them implement large-scale change projects including all system implementations. The broad service areas covered (and not limited to) are as below.

Core Systems Implementation

 

With hands-on experience, we provide expertise in the implementation of any Core system including CORE BANKING (CBS). Our expertise includes the entire life cycle management from ideation of features to movement to production.

Business Analysis & Consulting

We define requirements for waterfall or agile methodologies and provide functional expertise and business consulting for the implementation of any system - end to end - in the financial services sector.

CRM Implementation

 

We provide expertise and hands-on experience in the implementation of any CRM system. We provide comparison analysis and help with integrations with any customer data mart, data lake and front-end systems.

Technology Change Management

We have expertise in managing change in technology under ITIL or any other framework. Our expertise also cover managing projects, or large programs, under any project management methodology and framework.

Sourcing Advisory

 

We help review your IT vendors and your operating model with them. We advise clients as to when, where and how to source including what needs to be built in-house vs what needs to be outsourced.

COTS Selection & Implementation

 

We guide clients with the selection and implementation of any COTS systems, in the Financial services industry. We also provide comparative analysis and help with the definition of customisation requirements.

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Safety like the closed bag

Regulatory Compliance & Risk

Why is it important for you to mitigate all risks and be compliant with all the laws of the land? 

Successful companies are not the ones that don't take risks but are the ones that manage and mitigate them structurally. 

 

We enable clients to be compliant and mitigate risks always without disrupting their business. Through us, and our partner network, we have valuable experience in implementing robust technology solutions, practical strategies and better data management, to monitor risk, compliance and audits across the client's organization.

Risk Assessment, Monitoring & Mitigation

 We provide expert risk assessment and advisory services, monitoring of open risks, basis such assessments. We also help with mitigation strategies, monitoring and remediation through a system.

Compliance Tracking System

 

We help clients track compliances, online and real-time, through a well- defined flow system and dashboard. Regulatory circular dissemination and tracking are part of the flow system.

Risk & Compliance Training

 

We help clients define and implement an e-Learning suite for their risk and compliance training. The scope can cover creating a curriculum, adding questions, assessments and certifications.

Regulatory Change Management

 

We have expertise in managing change in technology due to regulations. Our expertise cover managing regulatory and risk projects under any project management methodology and framework.

Compliance Assistance

 

Ever-increasing compliance requirements make it imperative to have a capable compliance partner like us who possesses hands-on experience in business and compliance requirements.

System Audit & IT Security

 

We implement the Cyber Security & Cyber Resiliency framework and directives from regulators, the right way. We can carry out Systems' Audit and Vulnerability Assessment & Penetration Testing.

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Money growth chart

Treasury Implementation

Implementing any treasury system or even adding any new feature can be complex and require expertise.

So why do you need help from experts?

We don't claim we are full experts (and no one can) but we have experience in implementing treasury systems at scale. Between us, and our partner network, who have over seventy man years of treasury implementations across geographies. 

 

We help clients implement any treasury-related change or module covering the Front office, Middle office and Back office. We help identify, evaluate and implement robust treasury solutions.

  • Implement end-to-end front office solutions – single dealer, multi-dealer platforms, etc.

  • Implement middle-office and back-office systems.

  • Handle change including integrations – from small change requests to large projects.

  • Manage regulatory change in the system from impact assessment to implementation.

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People

People

People are unique resources waiting to be groomed, moulded and shaped.

Does your organization think this way?

 

You have a perfect partner in us. Through us, and our partner network, we have hands-on experience in building talent, creating culture code and practices and helping clients execute their people strategies including coaching in an Agile VUCA world.

 

As a core principle, we believe in nurturing and developing human resources.

  • Proven track record of implementing unique cultures through assessments and cultural practices rollout.

  • Skills assessment and continuous skilling, up-skilling and re-skilling.

  • Coaching through partner network.

  • Mentoring during projects

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Digital

Digital

If you don't have digital in your corporate lexicon you are not from here.

Everything that uses technology to deliver some output and value is "digital".

We partner with our clients to scope, plan and implement digital strategy end to end. Creating a digital footprint to implementing large digital transformational projects is our forte.

 

Our teams have hands-on experience in executing large digital transformation projects.

  • Proven track record of implementing a large-scale be-spoke digital transformation project.

  • Design and redesign customer experiences through benchmarking, AB testing, surveys, etc.

  • Assist with the creation of digital footprints for digital adoption and digital innovation.

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"You don't learn to walk by following rules. You learn by doing, and by falling over."
Richard Branson

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